Information Collection and Use
HardDriveDataRescue.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.
Registration
In order to process your requests placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important HardDriveDataRescue.com services such as automated service status updates via e-mail.
Services
Most of the information collected in the registration process will be used to process services. In order to complete the service, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
Cookies
We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our website but will be unable to use the some pages to request services. The HardDriveDataRescue.com cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, HardDriveDataRescue.com will be unable to accept your online request. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your data recovery experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.
Some of our business partners (e.g., live chat provider) use cookies on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by HardDriveDataRescue.com only and does not cover the use of cookies by any advertisers.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
Sharing
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
We may frame or mask another web site so that the look, feel and interface simulate the experience of browsing a genuine HardDriveDataRescue.com web page. Extreme care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies stringent security and privacy practices which parallel our own commitment to safe online shopping.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Children
HardDriveDataRescue.com does not provide any services to and not intended for use by children. If you are under the age of 18, you may only use HardDriveDataRescue.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. HardDriveDataRescue.com is committed to protecting the welfare and privacy of children.
Links
This website contains links to other sites. Please be aware that HardDriveDataRescue.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Security
HardDriveDataRescue.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. HardDriveDataRescue.com uses the most advanced form of SSL software available: TLS v1.0 256 bit AES encryption by GeoTrust.
Access to all of our users' information is restricted. HardDriveDataRescue.com operates in a secured and locked facility. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at support@HardDriveDataRescue.com or call toll free 1(877) 896-8277 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.
All HardDriveDataRescue.com servers, including web servers and database servers are housed and maintained by Bluehost Corporation - the most secured hosting company on the market. To learn more about Bluehost Corp security practices, follow this link.
If you have any questions or concerns about HardDriveDataRescue.com's security practices, you can send us an email at support@HardDriveDataRescue.com.
Correction / Updating / Reviewing Personal Information
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our My Account section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.